Privacy & Cookies

Conservation Resources (UK) Ltd is committed to your privacy and data protection. We abide by the Data Protection Act (2018) and General Data Protection Regulations (2016).

Conservation Resources (UK) are a registered data controller with the UK Information Commissioner's Office under number ZA522197.

We hold personal data about:

  • Clients
  • Prospective clients
  • Suppliers
  • Employees
  • Newsletter subscribers

We will only disclose this data if:

  • It is required by law
  • It is required to provide you with products and goods
  • You have given us prior consent

We do not buy or sell personal data for any purpose.

To verify, update or amend your personal data, or contact us with a data protection query, please email sales@conservation-resources.co.uk.

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office.

This policy will be reviewed annually. Date of last review: June 2021

Your rights

As an individual whose personal data is processed by Conversation Resources you have these rights:

  • The right to be informed, which is what this privacy policy is for.
  • The right to access what data we hold about you.
  • The right to object to direct marketing – either use the unsubscribe option or contact us directly.
  • The right to object to processing carried out on the basis of legitimate interests.
  • The right to erasure (in some circumstances).
  • The right to data portability.
  • The right to have your data rectified if it is inaccurate.
  • The right to have your data restricted or blocked from processing

Cookies

conservation-resources.co.uk puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. We will place the following cookies on your computer:

Cookies necessary for the functioning of the store

Name Function
_ab Used in connection with access to admin.
_orig_referrer Used in connection with shopping cart.
_secure_session_id Used in connection with navigation through a storefront.
Cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
Secret Used in connection with checkout.
Secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.

Reporting and analytics

Name Function
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_uniq Shopify analytics.
_shopify_visit Shopify analytics.
_shopify_y Shopify analytics.
_y Shopify analytics.
tracked_start_checkout Shopify analytics relating to checkout.

You can control cookies via your web browser settings.

Emailing us

We use Transport Layer Security (TLS) to encrypt and protect email traffic, alongside monitoring for viruses or malicious software.

Data We May Hold

Prospective clients

As a prospective client, we may hold the following information about you:

  • Your name and basic contact information such as phone number and email address
  • Information about projects you are working on, or are looking to work on soon
  • What products you are looking for
  • What products we may be able to supply you
  • Communications with you
  • IP address

If you contact us via email, phone or the contact us page on our website, this data allows us to follow-up with you. If 6 months after the duration of the enquiry, you are not an active client we will remove this data from our systems.

Clients

As a client, we may hold the following information about you:

  • Your name and contact information such as phone number and email address
  • Information about projects you are working on, or are looking to work on soon
  • What products you are looking for
  • What products we may be able to supply you
  • Communications with you
  • IP address

We use this data to meet our contractual requirements to you in providing an agreed service and product supply to seek payment from you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you, plus 24 months.

Suppliers

As a supplier, we may hold the following information about you:

  • Your name and contact information such as phone number and email address
  • Your billing and payment information including your address and postcode
  • What you do
  • What you are providing for us
  • Communications with you

We use this data to as part of our contractual agreement to help you provide an agreed service or goods and make payments to you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you, plus 24 months.

Employees

As an employee, we may hold the following information about you

  • Your name and contact information such as phone number and email address
  • Your salary payment information including compensation history, bank details, taxation information
  • National Insurance number, pension contribution, date of birth, expenses payments, travel logs, your address and postcode
  • Details of the nature of your employment, including your employment contract, workplace location
  • Emergency contact details, such as next of kin and marital status
  • Qualifications and references that support your application for the position, right to work documentation, CVs and covering letters
  • Interview notes and employment review records including disciplinary and grievance information
  • Training certificates and professional memberships
  • Driving licences and your DVLA portal (if applicable to your role)
  • Attendance records including absence notes and annual leave records
  • Accident records
  • CCTV footage, photographs and other information such as swipecard records
  • Communications with you

All of the information you provide during the recruitment process will only be used for the purpose of progressing your application or to fulfil legal or regulatory requirements if necessary. Conservation Resources will not share any of the information you provide during the recruitment process with any third parties for marketing purposes. The information you provide will be held securely by us whether the information is in electronic or physical format. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.  If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment.

Newsletter subscribers

As a newsletter subscriber, we may hold the following information about you:

  • Your name and email address

This data allows us to send you our newsletter. If 24 months after the duration of the enquiry, you are not an active client we will remove this data from our systems.

Data we may transfer

We use third-party tools in our business. These tools may transfer your information out of the European Economic Area. We have provided links to their Privacy Policies below for your reference. If you have any concerns regarding the way they use your data please feel free to contact them directly.

For further information please contact us